Last updated: 3 June 2026
What we collect
This website collects personal information in two ways:
1. When you contact us
If you fill in our contact form, we collect the name, email address, phone number and message you provide. We use this only to respond to your enquiry and, if it leads to work, to provide our services. We don't use it for anything else, and we don't sell it.
Your enquiry is sent to us by email through SendGrid (a third-party email delivery service) and is received at info@nss.co.nz. You can also contact us directly by phone (0800 275 333) or email rather than using the form.
2. When you browse the site
We use Google Analytics to understand how visitors use the site — for example which pages are popular and how people found us. Google Analytics sets cookies and collects information such as your approximate location, device and browser type, and the pages you visit. This information is aggregated and helps us improve the site; we don't use it to identify you personally. Google processes this data on our behalf, and may store it on servers outside New Zealand. You can read how Google handles this data in Google's own privacy policy, and you can opt out of Google Analytics using Google's browser add-on.
What we don't do
This is a simple informational website. We don't have user accounts or logins, we don't take payments or store any financial information on the site, and we don't collect any personal information beyond what's described above.
How we store and protect it
Contact-form enquiries are received as email and held in our business email system. We take reasonable steps to keep personal information secure and to limit access to it within our team.
How long we keep it
We keep enquiry information for as long as needed to deal with your enquiry and any work that follows, and for a reasonable period afterward for our business records, then dispose of it.
Sharing
We don't sell or rent your personal information. We only share it where necessary to run the website and our business — for example with the service providers above (SendGrid for email delivery, Google for analytics) — or where the law requires it.
Your rights
Under the Privacy Act 2020 you have the right to ask us what personal information we hold about you, and to ask us to correct it if it's wrong. To make a request, contact us at info@nss.co.nz or 0800 275 333.
Cookies
This site uses analytics cookies through Google Analytics, as described above. When you first visit, we ask whether to allow them, and we don't set analytics cookies unless you accept. You can also control or delete cookies through your browser settings; blocking them won't stop you using the site.
Changes to this policy
We may update this policy from time to time. The current version is always the one published on this page.
Contact
Questions about this policy or your personal information:
North Shore Scaffolding 2012 (NSS Ltd)
67 Hillside Road, Wairau Valley, Auckland
Phone: 0800 275 333 · Email: info@nss.co.nz